Managing Individuals Across Generations
John Chotkowski – Managing Director, Commercial Collection Corporation of New York
John’s presentation will look at how generational differences affect the way we manage individuals within our companies. What are the key differences between the generations in the workplace and how can these differences be recognized and turned to your advantage? Join us for a presentation which breaks it all down.
John Chotkowski currently serves as the department head for the third-party collection department of CCC of NY, in addition to his responsibilities as a senior member of the CCC of NY ownership group and a member of the board of directors. John has been a featured presenter for CCC of NY both in person and through webinars. John also leads the CCC of NY, new talent onboarding program and has been the co-chair of the CCC of NY, Global Data Protection Regulation (GDPR) committee.
Overview of Fraud Trends
Cherolle Prince – Director, Fraud Consulting, Equifax Canada
Cherolle will be presenting a 2023 overview of fraud trends, specific to consumers but also touching on commercial trends. She will include a discussion of where she sees fraud going this year, and best practices to address and mitigate fraud risk.
Cherolle Prince is a financial crime professional with over 20 years of experience in the Canadian financial industry. She has extensive experience in retail, small business and commercial banking fraud, and was responsible for the development and execution of fraud strategy (Canadian and U.S.) at two major Canadian financial institutions. At Equifax, Cherolle leads a team of analytic consultants that provide data and analytics expertise to help customers solve complex business problems related to fraud.
A Credit and Finance Professional’s Secret Weapon: Trade Credit Insurance
Michelle Davy – President, CreditAssur Inc. & Executive Board member and Treasurer RIAC
Learn how to Leverage Trade Credit Insurance to Mitigate Risk, Reduce Bad Debts, Improve Lending conditions, Increase Sales and Sleep at night! Join us and discover how this powerful tool can work for you and your company!
With over a decade of experience in mercantile credit as Credit Manager, and subsequent 4 years as a Credit Insurance Underwriter with Guarantee Trust Company of North America, Ms Davy joined Coface Canada as an independent agent in 2005. She then founded CreditAssur Inc. one year later in 2006 as a job requirement. In 2014 Ms Davy was the first woman elected to the Receivables Insurance Association of Canada (RIAC) board of directors and currently holds the position of Treasurer on the Executive Committee. Having a teaching certification from the Chambre de l’Assurance de Dommage, and having a heartfelt wish to share her knowledge with others, Ms Davy teaches Accredited Trade Credit Insurance courses.