Pierre J. Gervais

Vice President, Client Financial Services

I wanted to take a minute to let you know that I was very impressed with Vilis Ozols, the morning speaker at our Forum meeting, earlier this week. His subject content was great, as were the examples he used to get his points across. Those in attendance I had a chance to speak to were all in agreement he was a definite “hit”. From my perspective, I would have to say that he is undoubtedly the best and most entertaining speaker I have had the pleasure to listen to, since attending the Forum meetings. The organizing committee deserves special kudos! See you at the next meeting.

Andy Myszakowski

Corporate Credit Manager Wainbee Limited

I find the forum group meetings to be an invaluable occasion to mingle with some of the top credit professionals in the GTA. The speakers, be they motivational or informative are always top rate. Not only is it a refreshing day away from the daily grind it also allows you the opportunity to gain a better perspective of what is happening in the marketplace. You leave each meeting invigorated with information that you can readily put to good use. A day well spent!

Arlette Fortin CCP

Director of Credit and Collections Trader Corporation

I attended the Executive Forum of February 10, 2010 and thoroughly benefited from the information delivered. I found that Vilis Ozols brought on motivating concepts and suggestions to improve communication in my department. I now understand why I have the impulse to repeat….repeat…..repeat.
The second speaker Peter Hall is an economist with heightened awareness of our economical climate. I have had the pleasure to hear him speak in the past and I hope we can have him back with more time allocation as he has an incredible amount of knowledge to share.

Ken Young

On January 15th 2009, Captain "Sully" Sullenberger and his crew
from US Airways flight 1549 became a hero to the nation as well as to 155 very
grateful individuals and their families. Landing that Airbus 320 successfully
on the frigid waters of the Hudson River that day in New York soon became known as the "Miracle on the Hudson."

The US Airways Captain commented on this achievement, saying: "One way
of looking at this might be that for 42 years, I've been making small, regular
deposits in this bank of experience: education and training. And on January 15
the balance was sufficient so that I could make a very

large withdrawal." Having "Sully" as Captain of that flight with
the experience, education and training made the difference!

In the credit and collection management profession, experience, education,
and training are crucial as well. The National Credit & Financial
Executives' Forum is one organization that assists greatly in this by providing
continuing education and training. Recently, they held

an event that addressed the following topics: "Slaying the E-Mail Dragon"
and "The Most Common Mistakes Managers Make in Troubled Times." As
managers, we are always striving to implement best practices, improve processes,
reduce costs, train staff and develop enhanced business strategies.

Accounts receivable management professionals of course can't save 155 lives
like "Sully" did, but they can continue to be well trained and have
years of experience so that they can make a significant impact for the
betterment of their customers, staff and company.

Terry Paley

TSX Group

"The Forum meeting held on May 10/06 was excellent. Mr. Nielson-Jones of the Competition Bureau was especially enjoyable. His presentation on bid rigging and price fixing deserved more time as his stories and insight were very interesting. As always, the Forum has continued to put together strong presenters, entertainers and social functions that provide an excellent opportunity for networking."

Allan Hale

FCI (Emeritus)

Re - National Forum Meeting of May 11/05 Wow, Ray.....Both you and your committee are to be truly complemented on putting together yesterday a program that was thoroughly professional, educational and entertaining to boot! By having such articulated top-notch guest speakers as John Everett, advising us on the role of The Office of the Superintendent of Bankruptcy and Malcolm Hamilton, speaking on the inherent differences of Defined Benefit vs. Defined Contribution pension plans and their impact on both company financials and individuals. But the real surprise and delight was landing Canadian singer/songwriter Amy Sky. It was awe inspiring to hear about her "travels" through the music business and to top it off.... to have her entertain us with a rendition of two of her hit songs.

Ray.... It doesn't get any better than this! Thank you and the Forum so much for a "great day spent"



My recollection of nearly 40 years as a member of the "forum" is and continues to be about a senior credit fraternity with an absolutely amazing variety of excellent speakers on a very wide range of management subjects.

I was privileged to chair, with a fine executive committee, this distinguished group of men and women during the years 73-74 and 85-86 and, even though retired for over a decade, I still look forward to attending meetings.

I wish the National Forum members continued success long into the future. I would also respectfully remind anyone who shares my view, that the way to keep a good thing going is to support the programs and when appropriate get involved.

Brad Price

National Credit Manager AD, ASC, Valvoline & Drew Industrial Ashland Canada Corp.

The National Forum continues to be directed by a dedicated group of professionals offering a high-calibre guest speaker program. To this day I truly value my 15 year plus membership, not only to ensure that I am kept abreast of the many changes, challenges and concerns in the business world, but also to have the opportunity to meet the Credit and Financial Executives whom are members"

Zaheer Sajun

Senior Manager Financial Operations Rothmans, Benson & Hedges Inc.

I always feel professionally and intellectually stimulated after attending an event. I usually find that I have gained a fresh perceptive on the topics presented, broadened my horizon and received a return far in excess of the time invested. Keep up the great job.